Our support is free and confidential. We offer honest information about drugs and alcohol, help you understand the effects, and talk through ways to stay safe. If you are using substances, we focus on reducing harm and helping you make safer choices, without judgement. 

We work across Dyfed and can meet you somewhere you feel comfortable – like school, home, a café, or another safe place that works for you. 

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Choices West is made up of a team of case workers, supported by a Regional Team Leader and a Regional Service Manager, who make sure the service runs well and that young people get the support they need. Our workers are based across the area, so help is never far away, with case workers in Carmarthenshire , Pembrokeshire, and  Ceredigion. This means you’ll usually be supported by someone who knows your local area. 

Anyone can refer you to Choices West, but nothing happens without your say-so. You need to agree to the referral before we can work with you. 

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How we support you 

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Once we get a referral, one of our workers will try to contact you within five working days to arrange a first session at a time and place that suits you. 

In the first session, we’ll explain how confidentiality works, talk about your wellbeing, and start putting together a support plan based on your goals – what matters to you, not anyone else. 

Support is usually one-to-one, with sessions every week or every two weeks. We’ll support you for as long as you need, helping you learn about substances, build confidence, and feel supported to make positive choices. 

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We won’t share what you tell us with parents or carers unless you agree, except if we’re worried about your safety. If that happens, we’ll make sure the right people are involved to help keep you safe. 

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When you feel ready, we’ll agree together when to end support – but you can always come back to us in the future if you need to. 

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